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Order tracking

Where's my order?

Every Zunlo order ships with door-to-door tracking. Here's how to follow yours — and what to expect along the way.

Your tracking number is in your shipping-confirmation email. Tracking opens on 17TRACK, an independent package tracker, in a new tab.

  1. Order placed

    You'll get a confirmation email right away.

  2. Packed & handed off

    We take 1–3 business days to prepare your order. The moment it ships, we email you a tracking link.

  3. In transit

    Your package spends 5–11 business days on the way, tracked door to door.

  4. Delivered

    Most orders arrive within 6–14 days of ordering.

Good to know

No tracking email yet?

Check your spam folder first — and allow 1–3 business days after ordering for your tracking link to arrive.

More than one package?

Orders with several items sometimes ship in separate packages, each with its own tracking link. They can arrive days apart — that's normal.

Tracking hasn't moved in a while?

International legs can sit quiet for a few days between carrier scans or at customs. If nothing changes for more than a week, email us and we'll look into it.

Outside the window, or anything feel off? Email us and we'll make it right — support@zunlo.store